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Providence is committed to sustainability throughout our entire production process. We use eco-friendly materials, implement ethical manufacturing practices, and strive to minimize our environmental footprint.
Our clothes are made in factories that adhere to strict ethical and environmental standards. We work with suppliers who share our commitment to sustainability and fair labor practices.
To find your size, please refer to our size guide, which can be found on each product page. If you need further assistance, feel free to contact our customer service team for personalized recommendations.
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 7 days of receipt for a refund or exchange. Please see our Returns and Exchanges section in the Terms and Conditions for more details.
Once your order has been placed, you can monitor the status of your delivery on the orders tab on our website.
We aim to process orders quickly, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be changed or canceled.
You can reach our customer service team via email at "support@providencebd.com" or by phone on +880 1708-831423. We are available during office hours to assist you with any questions or concerns you may have.
We are unable to provide you with the option to modify your mailing address once a transaction has been made at this time.
If any of the items you selected are shipped from our shop, your order might have been divided into multiple deliveries. In this instance, the things will arrive on separate dates. The orders tab on our website allows you to review the details of your order.
If some of the things are not what you were expecting, we apologize. Tell the delivery man why you are returning the item.
You can modify your personal details at any time in the My profile section on the website.
Access our "Outlet" section and find the closest stores to your location.