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Refund-Exchange-policy

We accept returns within 7 days of purchase if the product tags are intact, and if the clothes or products are unused and if in resalable condition. Returns are accepted only with the original bill in case of in-store purchase or with a proper and complete return form if the purchase is made online.

The digital payment refund process typically requires 10-12 working days for completion.

 

Online purchase returns

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are refundable for the following cases.

The wrong product was sent by the merchant.

The product is defective.

The product was damaged in shipping.

The product is tampered.

‘’Refunds will be done only through the Original Mode of Payment”

 

No Refund Policy

Certain products on sale or on offers have no refund policy. In such cases there will be no refunds. 

Gifts

The best gifts are not wrapped in paper, but in love

Contact us for gifting enquiries.

Delivery

We currently deliver all over Bangladesh. Delivery charge within Dhaka is 60 taka and outside Dhaka is 150 taka. If the order is valued  over 5000 taka, then the delivery is free of cost.

Exchange/Refund

If you are not satisfied with your purchase you can return it to us within 15 days from the purchase date for an exchange or 100% refund.